Privacy Policy

Welcome to Ruff Personalised Dog Accessories Online Shop (referred to as "Ruff", "we", "us", or "our").

This Privacy Policy outlines how Ruff collects, uses, and protects your personal information when you visit or use our website, or interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on our website, with the "Last updated" date revised accordingly. We encourage you to review this policy regularly.

How We Collect and Use Your Personal Information: To provide our services, we collect personal information from various sources, as outlined below. This information helps us communicate with you, deliver our services, and comply with legal obligations.

What Personal Information We Collect: The types of personal information we collect depend on how you interact with our website and services. This includes basic contact details, order information, account details, shopping preferences, and customer support interactions.

How We Use Your Personal Information: We use your personal information for purposes such as providing products and services, marketing and advertising, security and fraud prevention, and communicating with you. We ensure that your information is used in compliance with applicable laws and regulations.

Cookies: We use cookies to enhance your browsing experience and improve our website's functionality. By using cookies, we can remember your preferences and analyse user interactions to optimize our services. You can manage your cookie preferences through your browser settings.

How We Disclose Personal Information: We may share your personal information with third parties for purposes such as order fulfilment, marketing partnerships, and legal compliance. Any disclosure of personal information is done in accordance with this Privacy Policy and applicable laws.

Your Rights and Choices: Depending on your location, you may have rights such as access, deletion, correction, and restriction of processing of your personal information. You can manage your communication preferences and opt out of marketing emails.

Security and Retention: We implement security measures to protect your personal information and retain it only as long as necessary for the purposes outlined in this Privacy Policy.

Complaints and Contact: If you have any questions, concerns, or complaints regarding our privacy practices or this Privacy Policy, please contact us at Customerservice@ruffadnco.co.uk

 

Thank you for trusting Ruff Personalised Dog Accessories Online Shop with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.